Privacy and Data Protection Terms Updated 07 March 2025

QQBet Casino is dedicated to safeguarding your privacy and processing your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR"). This section outlines how we collect, use, protect, and share your personal information.


1. Data Controller

The data controller for your personal data is:

QQBet Casino Email: [email protected];
Website: www.qqbet.net


QQBet.net is owned and operated by Green Web Design and Development Ltd,
Company registration number: 00004477
Registered address: Sea Urchin Street, San Pedro, Ambergris Caye, Belize.


2. Categories of Personal Data Collected

We may collect and process the following categories of personal data:

  • Identity Data: Full name, date of birth, gender, nationality, ID documents.
  • Contact Data: Physical address, email, phone number.
  • Account Data: Username, transaction records, betting activity, balances.
  • Technical Data: IP address, device info, browser type, login details, location.
  • Compliance Data: KYC/AML documentation, fraud prevention records.

3. Legal Basis for Processing

Your personal data is processed under one or more of the following legal grounds:

  • Performance of a Contract – to deliver gaming and account services.
  • Legal Obligations – to comply with laws and regulations (e.g., AML).
  • Legitimate Interests – to maintain security, conduct analytics, and enhance service.
  • Consent – for specific uses like marketing, where applicable.

4. Purpose of Data Processing

Personal data is used to:

  • Create and manage player accounts.
  • Process deposits, withdrawals, and game activity.
  • Fulfill legal and regulatory obligations.
  • Prevent fraud and abuse of services.
  • Provide support and communicate service updates.
  • Send marketing materials with your consent.

5. Data Retention

We retain personal data only as long as necessary:

  • To serve the original purpose of collection.
  • To meet legal, accounting, or regulatory requirements.
  • To manage disputes and enforce terms.

Data related to financial transactions or identity verification may be kept for up to 5–10 years, depending on applicable legislation.


6. Data Sharing and Transfers

Your data may be shared with:

  • Internal teams (fraud, payments, support).
  • External providers (payment processors, verification services, CRM platforms).
  • Regulatory bodies where legally required.

Transfers outside the EEA are protected by Standard Contractual Clauses (SCCs) or equivalent safeguards.


7. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Access – Request a copy of your personal data.
  • Rectification – Correct incomplete or inaccurate data.
  • Erasure – Request deletion (“right to be forgotten”).
  • Restriction – Limit how your data is used under certain conditions.
  • Objection – Object to data processing based on legitimate interests.
  • Portability – Obtain your data in a machine-readable format where applicable.
  • Withdraw Consent – Withdraw consent at any time, without affecting past processing.
  • Lodge a Complaint – File a complaint with a supervisory authority.

To exercise your rights, contact our Data Protection Officer (DPO) at: [email protected]


8. Data Security

We implement industry-standard technical and organizational safeguards including:

  • Data encryption
  • Secure server infrastructure
  • Restricted access protocols
  • Regular audits and testing

These measures ensure your personal data is protected from unauthorized access, alteration, or disclosure.


9. Updates to This Section

We may amend this GDPR Privacy and Data Protection section periodically. Updates will be communicated via email or within your account. Please review this section regularly for the latest information.