1. General Statement

QQBet is committed to promoting responsible gaming practices and ensuring that gambling remains a form of entertainment. We recognize that, for some individuals, gambling may lead to personal, financial, or psychological issues. This policy outlines our approach to responsible gaming and the tools available to support our users.

2. Principles of Responsible Gaming

By using our services, you agree to engage in gambling activities responsibly. The following principles are intended to guide healthy gaming behavior:

• Only gamble with disposable income you can afford to lose.
• Treat gambling as a leisure activity, not as a source of income.
• Do not chase losses or attempt to recover them through further gambling.
• Monitor your time and expenditures while using our services.
• Use available responsible gaming tools to maintain control over your activity.

3. Self-Assessment

You may be at risk of problem gambling if you answer “yes” to one or more of the following questions:

• Does gambling interfere with your work or education?
• Do you gamble out of boredom or to escape problems?
• Have others criticized your gambling behavior?
• Have you lost interest in social activities, family, or friends?
• Have you lied about the amount of time or money spent gambling?
• Have you borrowed money or committed fraud to finance gambling?
• Do you reduce spending on essentials in order to gamble?
• Do you continue gambling until all funds are lost?
• Do you attempt to immediately win back losses?
• Do you use gambling as a coping mechanism for stress or anxiety?
• Have you experienced depression or suicidal thoughts due to gambling?

If you identify with any of the above, we strongly recommend taking a break and seeking professional assistance.

4. Support and Resources

If you or someone you know is experiencing problems with gambling, please consider contacting one of the following support organizations:

• GambleAware – begambleaware.org
• GamCare – Phone: 0845 6000 133 | gamcare.org.uk
• Gamblers Anonymous – gamblersanonymous.org
• Gambling Therapy – gamblingtherapy.org
• Hope Trust India – hopetrustindia.com
• iCall (TISS) – icallhelpline.org

5. Temporary Account Freeze

Users may request a temporary suspension of their account for any of the following durations: 7, 30, 90, 180, or 360 days. This feature is intended to support responsible behavior and help players regain control of their gambling activity.

6. Voluntary Self-Exclusion

QQBet provides the option for voluntary self-exclusion, allowing users to suspend their account for a set or indefinite period. During the exclusion period, the account cannot be accessed or reactivated. To activate self-exclusion or request a temporary freeze, users must contact our support team at [email protected].